{"id":1433,"date":"2020-10-14T10:12:20","date_gmt":"2020-10-14T08:12:20","guid":{"rendered":"https:\/\/www.iil.ch\/faq\/"},"modified":"2025-08-20T09:52:43","modified_gmt":"2025-08-20T07:52:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.iil.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\n \nHome<\/span><\/a><\/span>    Campus Life<\/span><\/a><\/span>    News<\/span><\/a><\/span> <\/div>\n

FAQ<\/h1>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n
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\n\t\t \t\t\t Frequently Asked Questions (FAQ)<\/span>\n \t <\/div>\n
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\n How do I order a new badge? <\/a>\n <\/div>\n
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A new badge can be requested via ENT.<\/p> <\/div>\n <\/div>\n <\/div>\n

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\n Can I combine hot lunch with packed lunch during the same week?<\/a>\n <\/div>\n
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It is not possible to combine hot lunch and packed lunch in the same week, only one option must be selected. Wednesday is the only day that can differ from the other days. You can also make one-off hot lunch requests via ENT.<\/p> <\/div>\n <\/div>\n <\/div>\n

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\n What is the location and opening hours of the Lost and Found Service?<\/a>\n <\/div>\n
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The Lost & Found Office will open as of Thursday 28 August 2025 as follows:
– For students: Monday to Friday 9:45-11:00
– For parents: Monday, Tuesday, Thursday, Friday 15:20-16:45 \/ Wednesday 11:30-12:45<\/p>\n

Please come to 22 Avenue Eugène-Lance. The service is located in the “Maison du jardinier”, the small house on the right of the gate.<\/p> <\/div>\n <\/div>\n <\/div>\n

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\n When is a medical certificate necessary?<\/a>\n <\/div>\n
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A medical certificate is required:<\/p>\n